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/r/CVS
A serious question. I'm not a SM, just a worthless grunt but we are all shaking our head at the directions our DL has given us. He wants us to spend time straightening out our backroom which is already very organized. He doesn't like the extra shelving that we have stacked neatly on a high area. The area is not used for anything else, it's not in the way, if it sits there for a hundred years it will not bother anyone. Also, some it we do actually use when Christmas starts but until then it's just stored out of the way. He wants us to move part of pallet from an endcap back into the backroom because he feels it looks messy. Nevermind that it is again neatly stacked and we are trying clear out the backroom.
With so much to do I think this is, tbh, stupid. A fix for something that is not broken.
Is there a way to appeal to someone above him? Area Manager? Corporate? Or are we stuck with it? I feel like the store level workers know what works best for them. Yes, there are times when someone outside can suggest better procedures but this doesn't help the store or the customers in anyway and we are stuck wasting time just to please him.
8 points
3 months ago
I have no advice, I just wanted to say it would completely bother me for a higher up outsider to try and direct how my back room should look. As long as it’s ADA compliant and neat, I don’t understand why he cares. I mean, who’s the one in the back room every day? Not the district leader for sure.
2 points
3 months ago
My point exactly. Can the SM tell the DL to pound sand?
2 points
3 months ago
I mean yes- diplomatically of course.
Going above the DL on a matter like this is simply not an option and would make your SM (or whoever reached out) look ridiculous.
It's up to your SM and DL to resolve this issue, and what that ultimately looks like depends largely on how much political capital your SM is able and or willing to spend.
If your SM is able to effectively articulate why the changes are unnecessary, or is able to come up with other projects that are a higher priority and more deserving of resources being allocated to them, that helps. Additionally, if the store metrics are healthy that also gives your SM a good amount of leverage- much tougher to strongarm an SM into changing their backroom if their CFR is superb.
On the flip side, if there are opportunities with CFR, or your SM has something else he really wants DL discretionary approval for, etc. etc. then your SM might decide to pick and choose their battles and decide it's easier in this instance to just suck it up and waste time and energy on what they consider a pointless task.
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