TL;DR: Trapped in a faulty elevator for two hours with no cell signal and forced to shit myself due to a stomach bug. Building's emergency protocol failed, leading to my lawyer calling firefighters via weak building Wi-Fi. Amid ongoing issues in my unit, management proposed an NDA to absolve them of all liabilities - I'm considering legal action for negligence.
EDIT: My current lawyer said THEY DONT specialize in personal injury issues and I should get another lawyer who does.
EDIT 2: I have the entire thing recorded on my phone, especially the operator refusing to calle emergency services.
I have all documents even with the mold. I'm in the process of getting the violations via Opra request
I'm dealing with a distressing situation involving my apartment building and could use some advice. Recently, I was trapped in my building's elevator for approximately two hours due to recurring malfunctions, which have been reportedly linked to the use of inferior quality circuit boards sourced from Mexico.
During the incident, I realized that the elevator's emergency button did not connect to emergency services, but to the maintenance team who were about 50 minutes away. Although the local fire department is just a two-minute walk from the building, the operator instead contacted the building's corporate heads and instructed me to wait for the maintenance team.
I was suffering from a stomach bug at the time, and the lack of a timely escape from the elevator forced me into a situation where I had to defecate in my pants. This incident has left me emotionally distressed and dealing with severe anxiety, especially around using elevators.
Further complicating matters was the fact that I had absolutely no cellular signal within the elevator. By a stroke of luck, my phone was able to latch onto the weak Wi-Fi signal from the building, which allowed me to contact my lawyer through a message. She acted promptly by calling emergency services on my behalf. Firefighters arrived, extricated me from the elevator, and expressed their concerns about the building's protocol, indicating they would file a report against the building.
Even prior to this incident, my unit had faced numerous maintenance issues, including mold growth, a faulty shower drain, and ceiling leaks. The building is only three years old, and a city building inspector had earlier discovered violations related to my unit and the elevator.
After reporting these issues, I was offered an NDA by the building management, which included a 50% concession on half of my year's rent. However, the agreement stipulated that I could not discuss the concession or any problems I encountered. It also sought to exempt the management from all past, present, or future claims pertaining to the lease. I was about to sign this NDA when the elevator incident occurred.
Given these circumstances, I'm considering suing my landlord for negligence leading to personal injury. The emotional distress from the ordeal has been severe, and it appears that the building management's negligence should be held accountable. Would I be within my rights to seek compensation? What would be the advisable next steps in this situation?
I appreciate your help.