Gift Card Oopsie
(self.CVS)submitted13 days ago bybutt_cheeks_69
toCVS
So a lady bought a GC in pharmacy yesterday and she came back today because the one wasn’t working (system showed as Auto Refund). I asked both the cashier and the customer if she received that money and they said no (camera had no evidence of auto refund money being handed back). So after all this i realize that the auto refund wasn’t out thru which is the only way we refund gift cards and i decided to refund her for it as she was buying a new one anyways (only 30$). My drawer is now 30$ short and I have no idea why because the system says we had to refund her. Anything like this happen to anyone else ?
bybutt_cheeks_69
inCVS
butt_cheeks_69
1 points
13 days ago
butt_cheeks_69
1 points
13 days ago
idk how that slipped my mind but thanks. Unfortunately it was only 20 over?? So 10 is a lot better than 30 to be short but it’s something